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Executive and Corporate Team

CEO

Alfonso Betts

Alfonso founded Bestway Services in 2000 and serves as Chief Executive Officer. He oversees the corporate organization and strategic direction of the company, with a focus on leadership, operational alignment, and long-term growth. His work includes guiding executive leadership, supporting organizational structure, and ensuring effective coordination of personnel and resources to drive operational success and uphold Bestway’s standards of service and performance.

Vice President of Operations

Shiricci Betts

Shiricci serves as Vice President of Operations and current Interim President. She leads the strategic direction and execution of company-wide operations, with a focus on building scalable infrastructure, strengthening operational systems, and supporting the company’s continued growth. Her work includes overseeing operational strategy, process improvement, automation initiatives, cross-functional alignment, and performance optimization across all contracts. She works closely with executive leadership and field teams to ensure consistency, accountability, and high standards of service delivery while positioning Bestway for long-term success.
Elsy
Director of Administration

Elsy Rodriguez

Elsy oversees the administration of the company to include long-term strategic planning, compliance, payroll, recruiting, human resources, and all administrative functions, while delegating responsibilities as needed and managing personnel. Her role includes overseeing day-to-day administrative operations, providing administrative direction and support to field leadership, maintaining internal organization and consistency, and supporting executive leadership with high-level administrative needs. She works closely with the President and Chief Executive Officer, as well as executive leadership, to support operational alignment, accountability, and the company’s continued growth.

Quality Improvement Manager

Teresa Avila

Teresa is responsible for strengthening internal operations by improving processes, systems, and standards that maximize Bestway’s efficiency and consistency. She holds multiple quality certifications, including Lean Six Sigma Black Belt, ISO 9001:2015 Lead Auditor, and CIMS CCE Expert. She applies data-driven methods to identify gaps, reduce variation, and drive continuous improvement. Her work includes developing and maintaining SOPs, streamlining workflows, supporting operational readiness, facilitating internal and external audit processes, and improving systems across both corporate and field operations.
Contract Compliance Analyst

Marc Rosa

Marc oversees contract execution to ensure contractual requirements, defined deliverables, and applicable local, state, and federal regulations are met, along with industry and client standards. His role supports accountability, consistency, and alignment with customer expectations across operations. His work includes reviewing contract documents and scopes of work, tracking performance requirements, supporting required reporting and documentation, and identifying potential compliance risks. He partners closely with operations and leadership teams to ensure contract obligations are clearly understood and executed.

HR Administrative Support

Danaly Navarro

Danaly supports the Director of Administration with human resources functions, including onboarding, compliance, and employee file management, while also handling administrative responsibilities. Her work includes supporting day-to-day HR processes, maintaining accurate records, assisting with compliance documentation, and providing daily administrative support to the Executive Leadership Team to help ensure smooth and efficient operations across the organization.

Project Management Team

Bestway Services’ Project Management Team provides direct oversight of field operations within their assigned areas. The team is responsible for daily supervision of janitorial staff, staffing coverage, quality control, and ensuring services are delivered in accordance with contract requirements, company standards, and client expectations.

They work closely with operations and leadership to maintain consistency, accountability, and high-quality service across all locations.

Roberto Santiago

Project Manager,
MNAA Garage

Patricia Muniz

Project Manager,
MNAA Outlying Buildings and Spirit Airlines

Narcisco Lee

Project Manager,
MNAA Grand Lobby and Satellite Concourse

Kenji Wright

Project Manager,
Los Angeles Courthouse

John Harleston

Project Manager
Nashville Electric Service

About Bestway Services, Inc..

Experienced, Dependable, and Honest Professionals

Bestway Services, Inc. is a commercial janitorial and building maintenance service. Our experience includes facilities of all sizes including office buildings, medical and high tech facilities, auto dealerships, government buildings, retail establishments, institutions, banks, museums, art galleries, restaurants, daycare facilities, retail establishments, manufacturing plants, and educational facilities. Our workers have over seventy years of experience in the industry. Our workers have over seventy years of experience in the industry, and our firm’s proven track record demonstrates a strong commitment to quality.

Our dedication to your cleaning needs includes:

Employment of responsible and mature teams trained on client-specific requirements.

Minimal turnover in the workforce, which produces consistent results through the benefits of team chemistry.

“A ‘no excuses’ response to your cleaning and disinfection requirements.

Over 100 years of combined management experience in the maintenance industry.

Knowledge and expertise necessary to maintain all aspects of your facility, including effective response to any incidental or emergency requirements.

We are aware of your need for a secure and safe facility. We will see that all necessary doors are locked and secured while cleaning and after our job is complete. All alarm codes will be kept with strict confidence and with your interests at heart.

Bestway Janitorial is fully bonded and insured up to $1,000,000.

Once our service is initiated, the responsibility of maintaining your facilities’ appearance is ours. We will maintain consistent and high quality visual results that project a positive impression you can be proud of.

Contact us today and find out for yourself why we are the leading preferred professional janitorial/facilities maintenance company around.

We adhere to strict quality standards while maintaining affordable pricing.

Certifications Memberships

Government Qualified

Experienced

Professional
Staff

On call 24/7

Five Star Rated

Certifications

Satisfaction Guaranteed

Bestway Facilities and Janitorial Services handles their business from the top to the bottom with attention to every detail. They are highly recommended and proved to be what we were told about them. Thanks, Bestway Services, Inc..